Order Processing | 訂單處理
For orders with shipping destinations outside Hong Kong, we reserve the right to cancel the order or refuse shipment without prior notice.
對於運送目的地為非香港本地的訂單，我們保留單方面取消訂單或拒絕發貨的權利，恕不另行通知。
Customer Responsibility | 客戶責任
Customers must ensure their delivery address is within Hong Kong when placing an order. We may request proof of address for compliance checks.
客戶在下單時，有責任確保收貨地址屬於香港本地。我們可能要求客戶提供相關證明以完成合規審查。
Legal Basis | 法律依據
This policy is based on, but not limited to, Hong Kong local laws and regulations.
本政策的制定依據包括但不限於香港本地法律法規。
Purchase Rules | 購買規則
Selecting Products | 挑選商品
Browse the Eddie International Frozen Foods (HK) Limited 愛迪國際冷凍食品（香港）有限公司 website to select your desired products.
您可以瀏覽 Eddie International Frozen Foods (HK) Limited 愛迪國際冷凍食品（香港）有限公司 網站選購心儀商品。
Shopping Cart | 購物車
A. What is the Shopping Cart? | 什麼是購物車
Our shopping cart system allows you to add multiple items and checkout collectively, similar to a supermarket trolley.
購物車系統讓您一次購買多件商品並合併付款，類似於超市推車。
B. Adding Products | 如何加入商品
On the product page, click “Add to Cart” next to “Buy Now”. For assistance, leave a message in the Contact section.
在商品詳情頁面，點擊「加入購物車」即可。如有疑問，可在網站底部「聯繫」處留言。
C. Viewing and Managing Cart | 查看及管理購物車
Click “Checkout” to proceed to payment.
點擊「結算」進入支付頁面。
Checkout and Payment | 結賬及支付
Confirm your selected items, choose a payment method, and click “Confirm Purchase”.
確認商品後，選擇支付方式，並點擊「確認購買」。
Order Processing and Delivery | 訂單處理及配送
Orders placed before 9:00 AM are processed the same day. Shipping arrangements are completed within 14 business days.
本網站每個工作天上午九時截單，並於十四個工作天內完成付款確認及安排發貨。
Shipping Notification | 發貨通知
We will notify you via SMS, email, or in-site message with tracking details.
我們將通過簡訊、電子郵件或站內消息通知物流單號。
Delayed Shipment | 延遲發貨
In case of delays due to stock shortages, weather, or force majeure, we will notify you promptly. You may cancel or reschedule.
如因缺貨、天氣或不可抗力導致延遲，我們將及時通知，您可選擇取消或重新安排。
Transaction Completion | 交易完成
A. Confirm Receipt | 確認收貨
After receiving the goods, click “Confirm Receipt”.
收到貨品後，請點擊「確認收貨」。
B. Refund or After-Sales | 退款或售後
If there are issues, contact us to request a refund or after-sales support.
如有問題，請聯繫我們申請退款或售後服務。